Cookie Policy

Last Updated: December 6, 2025

⚠️ DRAFT - REQUIRES LEGAL REVIEW BEFORE PUBLISHING

This document is a template. Have a qualified lawyer review and ensure all cookies are accurately listed before making it live.

1. Introduction

This Cookie Policy explains how Klarr ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website (klarr.co) or use our Service.

This policy should be read alongside our Privacy Policy, which explains how we handle personal information more broadly.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.

Types of Cookies

By Duration:

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until you delete them

By Source:

  • First-Party Cookies: Set by the website you are visiting (klarr.co)
  • Third-Party Cookies: Set by other services embedded on our site (analytics, etc.)

3. How We Use Cookies

We use cookies for the following purposes:

3.1 Essential Cookies (Required)

These cookies are necessary for the Service to function properly. You cannot opt out of these cookies.

Cookie NamePurposeDuration
session_idMaintains your login sessionSession
csrf_tokenSecurity protection against cross-site attacksSession
auth_tokenAuthentication and access controlPersistent

Why Essential: Without these cookies, you would not be able to log in, navigate the Service, or use core features.

3.2 Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website and Service.

Cookie NameProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes unique users2 years
_gidGoogle AnalyticsDistinguishes unique users24 hours
_gatGoogle AnalyticsThrottles request rate1 minute

Why We Use Them: To understand which features are popular, identify areas for improvement, and measure the effectiveness of our marketing.

Data Collected: Page views, time on site, features used, general location (country/city level), device and browser type.

Your Choice: You can opt out of analytics cookies through our cookie consent banner or by using browser settings.

3.3 Functional/Preference Cookies (Optional)

These cookies remember your choices and preferences to provide a more personalised experience.

Cookie NamePurposeDuration
localeRemembers your language preference1 year
themeRemembers your display preferences1 year
sidebar_stateRemembers UI layout preferences1 year

Why We Use Them: To remember your settings so you don't have to re-enter them each visit.

Your Choice: You can opt out, but your preferences may not be remembered between sessions.

4. Similar Technologies

In addition to cookies, we may use:

4.1 Local Storage

Browser local storage may be used to store preferences and cached data to improve performance.

4.2 Pixel Tags / Web Beacons

Small transparent images embedded in emails or web pages that help us track opens and engagement.

4.3 Log Files

Our servers automatically collect information including IP address, browser type, pages visited, and timestamps for security and analytics purposes.

5. Third-Party Cookies

Some cookies on our site are set by third-party services we use. These third parties have their own privacy policies:

ServicePurposePrivacy Policy
Google AnalyticsWebsite analyticsView Policy
StripePayment processingView Policy

We do not control these third-party cookies. Please refer to their privacy policies for more information.

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our site, you will see a cookie consent banner allowing you to accept or customise cookie preferences.

6.2 Changing Your Preferences

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our website footer
  • Accessing the cookie preferences panel in your account settings

6.3 Browser Settings

Most browsers allow you to control cookies through settings. Common options include:

  • Blocking all cookies
  • Blocking third-party cookies only
  • Deleting cookies when you close the browser
  • Prompting before setting cookies

Browser Cookie Settings:

  • Chrome: chrome://settings/cookies
  • Firefox: about:preferences#privacy
  • Safari: Preferences > Privacy
  • Edge: edge://settings/privacy

6.4 Do Not Track

Our Service currently does not respond to "Do Not Track" browser signals, as there is no consistent industry standard for handling these signals.

7. Impact of Disabling Cookies

If you disable or reject cookies:

Essential Cookies: You will not be able to use the Service, as login and security features require these cookies.

Analytics Cookies: We will not be able to understand how you use the Service, which may impact our ability to improve features relevant to you.

Preference Cookies: Your settings and preferences will not be remembered between visits.

8. Cookies and International Users

If you access our Service from the European Union, United Kingdom, or other jurisdictions with specific cookie consent requirements, our cookie consent mechanism is designed to comply with applicable laws including GDPR.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. The "Last Updated" date at the top indicates when this policy was last revised.

We will notify you of material changes through our website or the Service.

10. Contact Us

If you have questions about our use of cookies or this policy, please contact us:

Klarr Privacy

Email: privacy@klarr.co

Questions about our legal policies?

If you have any questions or concerns about our legal policies, please contact us.

legal@klarr.com